Privacy Policy

Introduction

At Quibraxnshul, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our floral design services.

Information We Collect

Personal Information

When you place an order, request a consultation, or contact us, we may collect:

• Your name
• Email address
• Phone number
• Delivery address
• Floral preferences and special requirements

Service Information

We collect information about your bouquet selections, custom design requests, and service preferences to provide personalised floral arrangements that meet your expectations.

How We Use Your Information

We use your personal information to:

• Process and fulfil your bouquet orders
• Provide design consultations and recommendations
• Communicate about your orders and services
• Improve our floral offerings and customer experience
• Send updates about seasonal collections with your consent

Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorised personnel.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Delivery service providers to fulfil orders
• Payment processors to handle transactions
• Legal authorities when required by law

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics. For more information, please see our Cookies Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website.