Return Policy

Last updated: 2026

1. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unopened products within 30 days of delivery for a full refund or exchange.

2. Return Eligibility

To be eligible for a return:

  • Items must be unopened and in their original packaging
  • Return request must be made within 30 days of delivery
  • Products must be in the same condition as when received
  • Proof of purchase must be provided

3. How to Return

To initiate a return:

  1. Contact our customer service team at relations@quibraxnshul.world or +44 8000 608702
  2. Provide your order number and reason for return
  3. Receive return authorization and shipping instructions
  4. Ship the product back to the provided address

4. Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. We recommend using a trackable shipping method for returns.

5. Refund Processing

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to the original payment method within 5-10 business days.

6. Non-Returnable Items

The following items cannot be returned:

  • Opened or used products
  • Products damaged by customer misuse
  • Items returned after 30 days
  • Products without proof of purchase

7. Defective Products

If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

8. Contact Us

For questions about returns or refunds, please contact us at:
Email: relations@quibraxnshul.world
Phone: +44 8000 608702
Address: Edmund House, 12-22 Newhall St, Birmingham B3 3AS, United Kingdom